I’ve been having this problem for a long time, that when I’m in a Starbucks and try to use my iPhone, a page that looks like the one that asks you to check the box and then proceed to use the WiFi comes up, but it has an error message on it, instead. This has happened at every Starbucks I’ve gone to for about 4 months, now. About 6 weeks ago, I was at a mall, while my wife was on a course, and again I went into a Starbucks. This time, since I had nothing better to do, I phoned the 1-800 number on the error message, and spent about 40 minutes. At the end, some random combination of things got me signed in, but the next time I went to a Starbucks, it was deja-vu all over again!
Today, I was in another Starbucks, and again I was waiting for Loretta, so I thought I’d fix it myself. Here is what I tried, and finally, what worked.
First, I went through everything that I could clearly remember the tech person telling me to do. I turned off Cellular Data in Settings, General, Network. I also turned WiFi off.
Then I went to Settings, Safari and cleared History, and Cookies and Data.
Then I turned the phone off, completely, and back on again.
Once it started up, I went into Settings, Wi-Fi and turned it back on. I went into the wireless option for the Starbucks wi-fi by touching the little blue > arrow to the right. Then I told it to forget the network, went back out, and selected the network.
No good. Blah! OK, back into the Starbucks Wi-Fi settings with the blue > button. Now, I’m working from memory as you can’t see any of these settings in any of the networks that I have available now, but this particular network had two options available (I may have had to go down a level to find them), called Auto-Join and Auto-Login. Both were slid to the ON position, so I slid Auto-Login to the OFF position, went back and selected the network.
This time, it put up the page that asks you to check that you accept the terms and conditions, and then touch the button to log in. It worked!!!!
OK, so I believe that last step was the one that made the difference for me. Not quite sure how I got it into this state in the first place, but next time I’m in Starbucks I’ll confirm how you get to those options and whether these steps still work.



